Refund policy
Returns & Refund Policy
We take pride in the quality of our products and want you to be fully satisfied with your purchase.
All Food Products
Because we sell food items, all sales are final and we are unable to accept returns or exchanges on food products once they have shipped.
If there is an issue with your order, please contact us right away so we can help make it right.
Damaged or Incorrect Orders
If your order arrives damaged, defective, or incorrect, please contact us within 5 days of delivery. Be sure to include:
- Your order number
- A description of the issue
- Photos of the product and packaging (if applicable)
We will review your claim and, if approved, will offer a replacement or refund depending on the situation.
Refunds
Approved refunds will be issued back to your original form of payment. Please allow 5–10 business days for the refund to appear once processed by your bank or payment provider.
Shipping charges are non-refundable unless the return or issue is due to an error on our part.
Order Cancellations
Orders may be canceled only if they have not yet been processed or shipped. Once an order has been fulfilled, it cannot be canceled.
Contact Us
If you have any questions or concerns about your order, please reach out to us at:
contact@oldschool.com
We’re always happy to help and make sure you have a great experience with our products.